Yeah. I know.
Senior Designer and CEO.
I could yammer on about how great we are, or how qualified, or that we’ve been building sites since 1999…
I’d rather talk about you.
“The customer is not dependent upon us—we are dependent upon him. The customer is not an interruption of our work—he is the purpose of it. The customer is not a rank outsider to our business—he is a part of it. The customer is not a statistic—he is a flesh-and-blood human being completely equipped with biases, prejudices, emotions, pulse, blood chemistry and possibly a deficiency of certain vitamins. The customer is not someone to argue with or match wits against—he is a person who brings us his wants. If we have sufficient imagination we will endeavor to handle them profitably to him and to ourselves.”
Kenneth B. Elliott